Frequently Asked Questions
The price of a touring bike is €19, and the price of an electric bike is €29.
From one hour to a maximum of 10 hours. The price is the same, €19 for the touring bike and €29 for the electric bike.
Yes, we ask for a small refundable deposit of €50 as a guarantee during the rental.
We offer both touring and electric bikes.
Yes, there is usually a minimum age for users. In general, minors are required to be accompanied by an adult.
Our cancellation policies vary, but we generally offer full refunds if cancelled well in advance.
Yes, we provide helmets free of charge and other accessories such as locks, lights and a map with suggested routes.
Yes, we are the only bike rental company that offers pick-up and return service at specific locations.
We will replace the bike as soon as possible.
Reservations must be made at least one day in advance.
No, pick-up and return must be made at the same location. We have more than 10 locations throughout the city, so there is always one near you.
When returning the bike, please make sure you return it to the agreed location and follow our instructions to ensure a smooth return.